We'd love to hear from you
Let's talk about your users.
Tell us a little about your product and goals, and we'll get back to you to design the right research.
Get in touch
Email is the fastest way to reach us.
We typically respond within one business day. If you'd prefer a call, mention a good time and we'll arrange it.
Email us directly
someone@theuxrefinery.comInclude a brief note about your project, timeline, and any constraints. The more context, the better we can prepare for our first conversation.
Where we are
South Africa · Working globally, fully remote
We work fully remote with clients across Europe, North America, Africa, and APAC. Time zones are rarely an issue.
What happens next
- We'll acknowledge your email within a few hours
- We'll ask a few clarifying questions to scope the work
- We'll send a short proposal with timeline and cost
- If it feels right, we kick off with a discovery call